How to
How to sign in to Kerko without a password
Sign in to Kerko with Google, Facebook, an email link or a 6-digit code. How each option works and when the sign-in page offers it.
Andi B. · · 3 min read
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A password isn't the only way into your account. On Kerko you can sign in with one click through Google or Facebook, or with a link or code sent to your email. In this guide John Doe has forgotten his password but doesn't want to wait: he signs in with a code.
The sign-in page is in Albanian, so we quote each label as it appears, with a translation.
Four ways to sign in
| Option | Where you find it | When it helps |
|---|---|---|
| The button at the top of the sign-in page | If you signed up with Google | |
| The button at the top of the sign-in page | If you signed up with Facebook | |
| Magic Link | The "Probleme me kyçje?" box | A link by email, sign in with one click |
| Code (OTP) | The "Probleme me kyçje?" box | A 6-digit code by email |
Google or Facebook
On the sign-in page click Google or Facebook, pick your account and you're in. There's no password to remember, and Kerko never sees your Google or Facebook password.
With a link or code by email
Try to sign in as usual
After three failed attempts, the Probleme me kyçje? (Trouble signing in?) box appears under the form with three options.
Choose "Dërgo Magic Link" or "Dërgo Kod (OTP)"
Dërgo Magic Link sends a link, Dërgo Kod (OTP) sends a code. The form changes so only the email field is left. Check the address and click the button below it.
Open the email
Within seconds you get either a Kyçu tani (Sign in now) button or a 6-digit code. Both are valid for 15 minutes.
Sign in
With the link: click Kyçu tani and Kerko opens your dashboard. With the code: type it on the sign-in page and click Hyr me Kod (Sign in with code).
This is the box John sees after his third attempt:
Hyr
[email protected]••••••••Probleme me kyçje?
📧 Dërgo Magic Link🔢 Dërgo Kod (OTP)🔑 Rivendos FjalëkaliminHe chooses the code. The email he gets:
Përshëndetje,
Ja kodi juaj për të hyrë në Kerko.com:
593027
Kodi skadon pas 15 minutash. Mos e ndani me askënd: ekipi i Kerko nuk do t'ju kërkojë kurrë këtë kod.
He types the code and signs in:
Had he chosen the link, the email would look like this:
Përshëndetje,
Kemi marrë një kërkesë për të hyrë në llogarinë tuaj në Kerko.com. Klikoni butonin më poshtë dhe do të kyçeni pa fjalëkalim.
Kyçu tani
Lidhja skadon pas 15 minutash.
Want your password back?
Once you're in, you can set a new password from your profile: How to change your Kerko password. If you can't get in at all, use Rivendos Fjalëkalimin (Reset password) in the same box: How to reset your Kerko password.
Sign in on lots of devices? See also How to sign out of other devices.
Frequently asked questions
How long is the Magic Link in the email valid?
15 minutes, and it works only once. If it expires, request a new one from the sign-in page.
Why can't I see the Magic Link and code buttons?
They appear after three failed password attempts, in the "Probleme me kyçje?" (Trouble signing in?) box. Google and Facebook are always at the top of the page.
Is signing in with a code safe?
Yes. The code only goes to your email and expires after 15 minutes. Kerko's team will never ask you for it.
I signed up with Google. Can I sign in with email and password?
Keep signing in with Google. That way you don't need a Kerko password at all.
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