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Frequently Asked Questions (FAQ)
Find answers to the most common questions about Kerko.com.
Last updated: 6 October 2025
Answers to Your Questions
Kerko.com is a platform that helps you easily find and connect with local businesses and services. We provide detailed and up-to-date information across a wide range of categories.
No. Kerko.com is an independent platform. The official registry is kept by the Kosovo Business Registration Agency (ARBK). We use its public data and make it easier to search and read.
Most of the data comes from the public records of the Kosovo Business Registration Agency (ARBK). We add details from the businesses themselves, their own websites and OpenStreetMap. See all our data sources.
Yes, Kerko.com is completely free! You can create a free account and have full access to search for businesses, as well as manage your company profile. There are no hidden costs. Everything is 100% free.
We strive to keep information as accurate and up-to-date as possible. Most data is sourced directly from businesses or from public sources. However, we always recommend verifying critical details directly with the relevant business.
Yes. The search box finds businesses by name, business number (NRB) or fiscal number (NUI), as well as owners, authorised persons and business activities.
Yes. Every municipality in Kosovo has its own page with its registered businesses. Pick your municipality from the list on the homepage or search for it by name.
The verified badge shows that the owner or an authorised person has claimed the profile and we have confirmed that they represent the business. Learn how to verify your business.
Currently, the user reviews feature is not available. We are working to add this feature in the future.
For any questions or support needs, please send an email to [email protected]. We will respond as soon as possible.
To add your business, start by creating a free account on Kerko.com. Once you have created your account, you will have full access to add, manage and update your company information. Visit the Manage Business page for more information.
With your free Kerko.com account, you have full control over your business information. You can update your information at any time once you are logged in to your account. If you need additional help, visit our Change Information page.
Creating an account is very simple! Just visit the registration page and follow the easy steps. It will take you only a few minutes to create your free account and start managing your business.
With your free Kerko.com account, you can: add new companies, update existing information at any time, manage working hours and contacts, add photos and detailed descriptions and have full control over all your business information. Create your account today!
If you are the owner of a business registered on Kerko.com, you can request its removal by following these steps:
1. Log in to your Kerko.com account.
2. Go to your Business Dashboard (Dashboard → Business).
3. Open the Settings tab.
4. Click the "Request Business Removal" button and provide a reason.
Your request will be sent to our team for review. The business will not be deleted automatically. An administrator will review the request and notify you by email of the decision. If you have any questions, contact us at [email protected].