How to
How to sign out of other devices on Kerko
See where you are signed in to Kerko, close a device you do not recognise or sign out everywhere at once. What "Vendndodhje e re" means.
Andi B. · · 3 min read
On this page
Signed in to Kerko on the office computer, an old phone or a computer at an internet café? Each sign-in stays open for up to 30 days. Your profile shows every device where you're signed in, and you can close the ones you don't recognise with one click. John Doe has just received an email saying someone signed in from Tirana, where he has never been.
The profile page is in Albanian, so we quote each label as it appears, with a translation.
The journey, step by step
Open your profile
Click your name at the top right and choose Profile.
Scroll to "Sesionet aktive"
Under Sesionet aktive (Active sessions), each row is a device: its type and browser, the city, the IP address and when you signed in. The device you're on has the Kjo pajisje (This device) label.
Close the device you don't recognise
Click ✕ (Mbyll sesionin, close session) on that row and confirm with Vazhdo (Continue). That device is signed out immediately.
Or close all the others
Mbyll sesionet e tjera (Close other sessions) signs you out everywhere except here. Dil nga të gjitha pajisjet (Sign out of all devices) signs you out here as well.
Change your password
If someone else got in, change your password straight away so they can't get back in.
What the list looks like
John sees three devices. The computer in Tirana has the Vendndodhje e re (New location) label:
Sesionet aktive
Pajisjet ku jeni të kyçur tani.
- Mac · ChromeKjo pajisjePrishtina, Kosovo203.0.113.24Hyrë Tani
- iPhone · SafariPrishtina, Kosovo203.0.113.57Hyrë 3 ditë më parë
- Windows PC · Chrome Vendndodhje e reTirana, Albania198.51.100.8Hyrë 2 orë më parë
He closes it with ✕. Had it been him on a trip, he would click ✓ (Beso këtë vendndodhje, trust this location) so Kerko stops flagging it as new.
The new location email
When someone signs in from a place you haven't signed in from before, Kerko sends you this email (emails are in Albanian):
Kerko.com <[email protected]>
Kyçje e re nga një vendndodhje e panjohur - Kerko.com
Përshëndetje,
Dikush u kyç në llogarinë tuaj në Kerko.com nga një vendndodhje ku nuk jeni kyçur më parë.
Vendndodhja: Tirana, Albania
Pajisja: Windows PC · Chrome
Nuk ishit ju? Ndryshoni fjalëkalimin, mbyllni seancat e tjera dhe aktivizoni verifikimin me dy hapa.
Sign-in history
Below the sessions is Historiku i hyrjeve (Sign-in history). Click Shfaq (Show) for the last 20 sign-ins, including failed ones (labelled Dështoi, failed). Many failed attempts in a row may mean someone is trying your password.
On a shared computer
When you sign in on a computer others use too, don't tick Më mbaj mend (Remember me) and sign out when you're done. If you forget, close that session later from your phone, in this list.
Want to sign in without a password on new devices? See How to sign in to Kerko without a password.
Frequently asked questions
How long do I stay signed in on a device?
Up to 30 days, unless you sign out yourself or close the session from your profile.
What does "Vendndodhje e re" (New location) mean?
Someone signed in from a city or country you haven't signed in from before. It may be you travelling or on another network. If it wasn't you, close the session and change your password.
I got an email about a sign-in from an unknown location. Should I worry?
If it was you, no. If not, close the other sessions, change your password and turn on two-step verification.
What happens when I click "Dil nga të gjitha pajisjet"?
You are signed out everywhere, including the device you're on now. Then you sign in again.
- How to
- Account